EarthScope Help Center
Realtime GNSS Update

Earthscope Real-Time Data Streaming Platform Modernization updated today! For questions check out: GNSS Realtime

  1. EarthScope Help Center
  2. Data Help Desk
  3. Raise a request

Data Help Desk

Welcome! You can raise a request for Data Help using the options provided.

On-Ramp

GeoLab Feedback

A brief survey for providing feedback about your GeoLab experience

Required fields are marked with an asterisk*
Powered by Jira Service Management
{"xsrfToken":"d3ec0086910d9c53947db7ee4b1b1f8616da2eb9_lout","branding":{"id":"4","key":"tct","name":"Data Help Desk","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#912431","headerLinkHoverBGColor":"#912431","headerBadgeColor":"#912431"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/f12879db-a98a-4e30-ae46-bcc00bf68aeb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTYwOWJkZi04M2EyLTQzOTMtOGQ1OC00YjlhZmE5YzY4MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYxMjg3OWRiLWE5OGEtNGUzMC1hZTQ2LWJjYzAwYmY2OGFlYiI6WyJyZWFkIl19LCJleHAiOjE3NTY4NzY0NDUsIm5iZiI6MTc1Njg3NTg0NX0.8rA-M-rQcEQhkyrWRoOkl1_a9sYCh_V1uial4G1bp3I&client=c5609bdf-83a2-4393-8d58-4b9afa9c6829&mode=fit","logoId":"f12879db-a98a-4e30-ae46-bcc00bf68aeb","isLogoAvailable":true,"helpCenterTitle":"Welcome to the EarthScope Consortium Help Center","sharedPortalName":"EarthScope Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the EarthScope Consortium Help Center","sharedPortalName":"EarthScope Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#37358c","helpCenterTitleColor":"#f0efef","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTYwOWJkZi04M2EyLTQzOTMtOGQ1OC00YjlhZmE5YzY4MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NTY4NzY0NDUsIm5iZiI6MTc1Njg3NTg0NX0._f_z6RQ9Fd5wj11gIKJcpdBTkviBJ7dQoix1zv2cyYk&client=c5609bdf-83a2-4393-8d58-4b9afa9c6829&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#37358c","topBarTextColor":"#f0efef","hasTopBarBeenSplit":true},"portal":{"id":"4","key":"tct","projectId":10075,"serviceDeskId":4,"name":"Data Help Desk","description":"<p>Welcome! You can raise a request for Data Help using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"132","name":"Cloud On-Ramp Survey","descriptionHtml":"<p>What text field is this?</p>","callToAction":"Cloud On-Ramp Survey","introHtml":"<p>Inquiries about Cloud On-Ramp activities</p>","icon":10468,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10468","groups":[31],"key":""},{"id":"177","name":"Data Help Request","descriptionHtml":"","callToAction":"Data Help Request","introHtml":"","icon":10503,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[29],"key":""},{"id":"127","name":"EMC Submit Request","descriptionHtml":"<p>Please upload your model to our EMC Model Inspector page for verification, linked here: <a href=\"https://observablehq.com/@earthscope/emc-model-inspector\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://observablehq.com/@earthscope/emc-model-inspector</a></p>\n<p>The model inspector will highlight those metadata definitions that are missing or not defined correctly.</p>\n<p>Once those issues have been addressed, please attach your NetCDF model file and model summary files below.</p>","callToAction":"EMC Submit Request","introHtml":"<p>A workflow for submitting an Earth model to EMC project</p>","icon":10487,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10487","groups":[29],"key":""},{"id":"342","name":"GeoLab Access Request","descriptionHtml":"","callToAction":"GeoLab Access Request","introHtml":"<p>To request access to the EarthScope GeoLab JupyterHub, please fill out this form.</p>","icon":10517,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[31],"key":""},{"id":"210","name":"GeoLab Feedback","descriptionHtml":"","callToAction":"GeoLab Feedback","introHtml":"<p>A brief survey for providing feedback about your GeoLab experience</p>","icon":10480,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","groups":[31],"key":""},{"id":"30","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[5],"key":""},{"id":"161","name":"Short Course or Workshop Proposal","descriptionHtml":"","callToAction":"Short Course or Workshop Proposal","introHtml":"<p>If you would like to conduct an EarthScope-hosted Short Course or Workshop, please fill out the following form.</p>","icon":10622,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10622","groups":[31],"key":""},{"id":"25","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[5],"key":""},{"id":"152","name":"Create Incident Report","descriptionHtml":"<p>Please explain the incident and the steps taken to resolve it in detail.</p>","callToAction":"Create Incident Report","introHtml":"<p>Summary of Incident responses and documentation of steps taken to address said occurrences.</p>","icon":10511,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"29","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"136","name":"Network no data notification","descriptionHtml":"","callToAction":"Network no data notification","introHtml":"<p>To send when notifying network operators that their data streams are not working correctly</p>","icon":10508,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10508","groups":[],"key":""},{"id":"147","name":"Nominal Response Library (NRL)","descriptionHtml":"","callToAction":"Nominal Response Library (NRL)","introHtml":"<p>Please submit your NRL requests here</p>","icon":10511,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"28","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"131","name":"Suggest a new feature","descriptionHtml":"<p>Please provide a description of the new feature you would like to see.</p>","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"31","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"32","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":5,"name":"General"},{"id":29,"name":"Data-Help"},{"id":31,"name":"On-Ramp"}],"orderMapping":{"29":[177,127],"31":[342,210,161,132],"30":[25],"5":[25,30]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9ac68bad-6482-3ef7-9d2b-dc116dbd7c7c","appLinkName":"System Confluence","appLinkUrl":"https://earthscopeconsortium.atlassian.net/wiki","spaceKey":"TCT","spaceName":"Data Help","spaceUrl":"https://earthscopeconsortium.atlassian.net/wiki/spaces/TCT","isServer":false},"labels":[],"projectKey":"DH","serviceDeskId":4,"kbLinkDomainURLs":["https://earthscopeconsortium.atlassian.net","https://support.center.earthscope.org"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DH","userLanguageHeader":"Realtime GNSS Update","userLanguageMessageWiki":"<p>Earthscope Real-Time Data Streaming Platform Modernization updated today! For questions check out: <a href=\"https://www.earthscope.org/data/gnss-realtime/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">GNSS Realtime</a></p>","defaultLanguageHeader":"Realtime GNSS Update","defaultLanguageMessage":"Earthscope Real-Time Data Streaming Platform Modernization updated today! For questions check out: [GNSS Realtime|https://www.earthscope.org/data/gnss-realtime/]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTYwOWJkZi04M2EyLTQzOTMtOGQ1OC00YjlhZmE5YzY4MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTY4NzcwNDUsIm5iZiI6MTc1Njg3NTg0NX0.aWngRVXpIdyuKBSwKyZUFOEs8lQiI41oxG2Ol2c1x5g","targetCollection":"upload-project-10075","endpointUrl":"https://api.media.atlassian.com","clientId":"c5609bdf-83a2-4393-8d58-4b9afa9c6829","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"2a71f1e8-0a8f-4862-ad07-2a12ef06f4ac","name":"FAQ","description":"Answers to Frequently Asked Questions about data discovery and access","categoryUrl":"https://support.center.earthscope.org/servicedesk/customer/portal/4/topic/2a71f1e8-0a8f-4862-ad07-2a12ef06f4ac","lastUpdated":"1747954435030","createdAt":"1699410426187"},{"id":"35ab4ab2-1988-4785-9cc3-45108df3c015","name":"SAGE Data Products","categoryUrl":"https://support.center.earthscope.org/servicedesk/customer/portal/4/topic/35ab4ab2-1988-4785-9cc3-45108df3c015","createdAt":"1699475203753"},{"id":"b648016f-a03e-465d-9c42-33480460a797","name":"Cloud On-Ramp","description":"For asking questions about transitioning or establishing data science workflows in cloud environment.","categoryUrl":"https://support.center.earthscope.org/servicedesk/customer/portal/4/topic/b648016f-a03e-465d-9c42-33480460a797","createdAt":"1707605693280"},{"id":"e0839198-b378-4ccc-9bab-13642354a49c","name":"Data-Help Internal","description":"RESTRICTED TO EARTHSCOPE STAFF MEMBERS","categoryUrl":"https://support.center.earthscope.org/servicedesk/customer/portal/4/topic/e0839198-b378-4ccc-9bab-13642354a49c","lastUpdated":"1755561190229","createdAt":"1706120856226"}]}},"reqCreate":{"id":210,"projectId":10075,"issueType":{"id":"10134","name":"Submit a request or incident"},"form":{"name":"GeoLab Feedback","descriptionHtml":"","callToAction":"GeoLab Feedback","intro":"<p>A brief survey for providing feedback about your GeoLab experience</p>","instructions":"","icon":10480,"iconUrl":"https://support.center.earthscope.org/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10480","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/210","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/210","calendarParams":{"firstDay":0,"date":"2025-09-02T23:04:05-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9ac68bad-6482-3ef7-9d2b-dc116dbd7c7c","appLinkName":"System Confluence","appLinkUrl":"https://earthscopeconsortium.atlassian.net/wiki","spaceKey":"TCT","spaceName":"Data Help","spaceUrl":"https://earthscopeconsortium.atlassian.net/wiki/spaces/TCT","isServer":false},"labels":[],"projectKey":"DH","serviceDeskId":4,"kbLinkDomainURLs":["https://earthscopeconsortium.atlassian.net","https://support.center.earthscope.org"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNTYwOWJkZi04M2EyLTQzOTMtOGQ1OC00YjlhZmE5YzY4MjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA3NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTY4NzcwNDUsIm5iZiI6MTc1Njg3NTg0NX0.aWngRVXpIdyuKBSwKyZUFOEs8lQiI41oxG2Ol2c1x5g","targetCollection":"upload-project-10075","endpointUrl":"https://api.media.atlassian.com","clientId":"c5609bdf-83a2-4393-8d58-4b9afa9c6829","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":8,"updated":"2025-02-04T02:15:50.814146928Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[210],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"GeoLab Training Feedback","submit":{"lock":false,"pdf":false},"templateFormUuid":"09553097-a680-472a-a6c1-6081f060c294"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"6ff289e8-ecbf-43fd-9846-6c1f69fc6d69"},"content":[{"type":"text","text":"Person giving feedback"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"02de2efd-d151-4d93-aad1-62e8cfa8fd2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"509d93a0-ffc5-48af-a000-caeeaf380718"}},{"type":"heading","attrs":{"level":2,"localId":"ee4f80fa-f0cf-4a44-9ac7-16cd16041174"},"content":[{"type":"text","text":"Feedback"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"fd94d934-d291-4293-8c26-2f8eda5de5fa"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"10ca20c9-773f-4f74-b929-b917c8ee8aa3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"f74689f4-77c0-41d3-9455-bbb12cd75de4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":49},"layout":"default","localId":"6cacfe3f-6857-4c48-99a2-4eb840c5cb43"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"901dda43-bf5d-4907-a542-e8eb65044349"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"086e1d07-ad8c-4d4f-a8ae-937dd94f740a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"49bc0734-6da7-473a-8195-5d1dbd28671c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"28d91582-3880-4f92-8b55-91731563ad98"}},{"type":"heading","attrs":{"level":2,"localId":"26df875d-0827-4437-b617-789d8858f3ba"},"content":[{"type":"text","text":"Thank you for your feedback!"}]},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"40":{"type":"pg","label":"Please share any other general comments or suggestions you may have.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"33":{"type":"cs","label":"How willing would you be to use GeoLab for your own research or teaching efforts?","description":"","validation":{"rq":false},"choices":[{"id":"34","label":"Very Willing"},{"id":"35","label":"Willing"},{"id":"36","label":"Neutral"},{"id":"37","label":"Unwilling"},{"id":"38","label":"Very Unwilling"}],"questionKey":""},"50":{"type":"cs","label":"How would you rate our professionalism and courtesy?","validation":{},"choices":[{"id":"28","label":"Very Professional"},{"id":"29","label":"Professional"},{"id":"30","label":"Neutral"},{"id":"31","label":"Unprofessional"},{"id":"32","label":"Very Unprofessional"}]},"46":{"type":"ts","label":"Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"cs","label":"How would you rate the clarity of the onboarding docs? ","description":"","validation":{"rq":false},"choices":[{"id":"16","label":"Very clear and easy to understand"},{"id":"17","label":"Didn't have enough examples"},{"id":"18","label":"Neutral"},{"id":"19","label":"Did not have clear directions"},{"id":"20","label":"Very unclear, not useful"}],"questionKey":""},"9":{"type":"cs","label":"How would you rate your experience with using GeoLab?","description":"","validation":{"rq":false},"choices":[{"id":"10","label":"Very High"},{"id":"11","label":"High"},{"id":"12","label":"Neutral"},{"id":"13","label":"Low"},{"id":"14","label":"Very Low"}],"questionKey":""},"48":{"type":"te","label":"Email address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"cs","label":"How would you rate your confidence in understanding the costs associated with using GeoLab?","description":"","validation":{"rq":false},"choices":[{"id":"22","label":"Very confident"},{"id":"23","label":"Somewhat confident"},{"id":"24","label":"Not confident"},{"id":"25","label":"Unsure"}],"questionKey":""},"49":{"type":"tl","label":"What information could we provide that would increase your confidence?","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"39":{"type":"pg","label":"Were there any Python modules you wanted to use but were not included? Depending on size and popularity of the module, we may add it it our base image.","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"09553097-a680-472a-a6c1-6081f060c294"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":8,"updated":"2025-02-04T02:15:50.814146928Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[210],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":8,"name":"GeoLab Training Feedback","submit":{"lock":false,"pdf":false},"templateFormUuid":"09553097-a680-472a-a6c1-6081f060c294"},"layout":[{"version":1,"type":"doc","content":[{"type":"heading","attrs":{"level":2,"localId":"6ff289e8-ecbf-43fd-9846-6c1f69fc6d69"},"content":[{"type":"text","text":"Person giving feedback"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":46},"layout":"default","localId":"02de2efd-d151-4d93-aad1-62e8cfa8fd2e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":48},"layout":"default","localId":"509d93a0-ffc5-48af-a000-caeeaf380718"}},{"type":"heading","attrs":{"level":2,"localId":"ee4f80fa-f0cf-4a44-9ac7-16cd16041174"},"content":[{"type":"text","text":"Feedback"}]},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":9},"layout":"default","localId":"fd94d934-d291-4293-8c26-2f8eda5de5fa"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":15},"layout":"default","localId":"10ca20c9-773f-4f74-b929-b917c8ee8aa3"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"f74689f4-77c0-41d3-9455-bbb12cd75de4"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":49},"layout":"default","localId":"6cacfe3f-6857-4c48-99a2-4eb840c5cb43"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":33},"layout":"default","localId":"901dda43-bf5d-4907-a542-e8eb65044349"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":50},"layout":"default","localId":"086e1d07-ad8c-4d4f-a8ae-937dd94f740a"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":39},"layout":"default","localId":"49bc0734-6da7-473a-8195-5d1dbd28671c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":40},"layout":"default","localId":"28d91582-3880-4f92-8b55-91731563ad98"}},{"type":"heading","attrs":{"level":2,"localId":"26df875d-0827-4437-b617-789d8858f3ba"},"content":[{"type":"text","text":"Thank you for your feedback!"}]},{"type":"paragraph","content":[]}]}],"conditions":{},"sections":{},"questions":{"40":{"type":"pg","label":"Please share any other general comments or suggestions you may have.","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"33":{"type":"cs","label":"How willing would you be to use GeoLab for your own research or teaching efforts?","description":"","validation":{"rq":false},"choices":[{"id":"34","label":"Very Willing"},{"id":"35","label":"Willing"},{"id":"36","label":"Neutral"},{"id":"37","label":"Unwilling"},{"id":"38","label":"Very Unwilling"}],"questionKey":""},"50":{"type":"cs","label":"How would you rate our professionalism and courtesy?","validation":{},"choices":[{"id":"28","label":"Very Professional"},{"id":"29","label":"Professional"},{"id":"30","label":"Neutral"},{"id":"31","label":"Unprofessional"},{"id":"32","label":"Very Unprofessional"}]},"46":{"type":"ts","label":"Name","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"15":{"type":"cs","label":"How would you rate the clarity of the onboarding docs? ","description":"","validation":{"rq":false},"choices":[{"id":"16","label":"Very clear and easy to understand"},{"id":"17","label":"Didn't have enough examples"},{"id":"18","label":"Neutral"},{"id":"19","label":"Did not have clear directions"},{"id":"20","label":"Very unclear, not useful"}],"questionKey":""},"9":{"type":"cs","label":"How would you rate your experience with using GeoLab?","description":"","validation":{"rq":false},"choices":[{"id":"10","label":"Very High"},{"id":"11","label":"High"},{"id":"12","label":"Neutral"},{"id":"13","label":"Low"},{"id":"14","label":"Very Low"}],"questionKey":""},"48":{"type":"te","label":"Email address","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"21":{"type":"cs","label":"How would you rate your confidence in understanding the costs associated with using GeoLab?","description":"","validation":{"rq":false},"choices":[{"id":"22","label":"Very confident"},{"id":"23","label":"Somewhat confident"},{"id":"24","label":"Not confident"},{"id":"25","label":"Unsure"}],"questionKey":""},"49":{"type":"tl","label":"What information could we provide that would increase your confidence?","description":"","validation":{"rq":false},"choices":[],"questionKey":""},"39":{"type":"pg","label":"Were there any Python modules you wanted to use but were not included? Depending on size and popularity of the module, we may add it it our base image.","description":"","validation":{"rq":false},"choices":[],"questionKey":""}}},"uuid":"09553097-a680-472a-a6c1-6081f060c294"},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=earthscopeconsortium","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d3ec0086910d9c53947db7ee4b1b1f8616da2eb9_lout","baseUrl":"https://support.center.earthscope.org/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://earthscopeconsortium.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"2147483647","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"c5609bdf-83a2-4393-8d58-4b9afa9c6829","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"489cb2ebdece47518f6b988c3cd05d8c","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}